Spinaura Casino Terms and Conditions

Welcome to Spinaura Casino. These Terms and Conditions govern your use of our website located at https://www.spinaura.com/ and all services we provide. By registering an account, accessing our platform, or placing any bet, you confirm that you have read, understood, and agree to be bound by these terms. We strongly encourage you to review this document carefully before using our services. If you do not agree with any part of these conditions, please discontinue use of our platform immediately.

At SpinAura, we operate under the legal entity Tronabriz Limitada, a company registered in Costa Rica with registration number 3-102-890275. Our registered address is San Pedro, Barrio Dent, Del Centro Cultural Costarricense Norteamericano, Doscientos Metros Al Norte Y Cincuenta Al Este, Edificio Ofident, Oficina Numero Tres, San Jose-Montes De Oca, Costa Rica. We are licensed and regulated under Tobique license #0000029. These Terms and Conditions constitute a binding legal agreement between you and Spinaura Casino.

1. Eligibility and Account Registration

To use our services at Spinaura Casino, you must meet the following eligibility requirements before registering an account:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not reside in or access our services from a restricted country.
• You must be legally permitted to participate in online gambling under the laws of your jurisdiction.
• You must not currently hold another active account with us — only one account per person, household, or IP address is permitted.
• You must provide accurate, complete, and truthful information during registration and keep it updated at all times.

We reserve the right to request identity verification documents at any time. Failure to provide satisfactory documentation may result in the suspension or closure of your account. At Spinaura Casino, we take fraud prevention and player protection seriously, and we may conduct background checks as part of our KYC (Know Your Customer) process.

2. Restricted Countries

Our services are not available to residents of certain jurisdictions. We do not accept players from countries where online gambling is prohibited by law or where we do not hold the appropriate licensing. You are solely responsible for determining whether online gambling is legal in your country. We reserve the right to refuse registration or close accounts that originate from restricted territories.

3. Bonuses and Promotional Offers

At SpinAura, we offer a wide range of bonuses including welcome packages, reload bonuses, free spins, cashback offers, and tournament prizes. By accepting any bonus from our Spinaura Casino online platform, you agree to the specific terms and wagering requirements attached to that offer.

3.1 General Bonus Rules

• All bonuses carry a wagering requirement of 40x unless otherwise stated.
• The maximum win from any bonus is limited to 10x the bonus amount.
• Free spins winnings are also subject to a maximum of 10x the bonus amount received.
• Bonuses expire 7 days after being credited to your account unless stated otherwise.
• Free spins expire within 3 days of being claimed.
• The minimum deposit to qualify for any bonus is €20 or equivalent.
• Only one bonus may be active at a time unless explicitly stated.
• We reserve the right to modify, withdraw, or cancel any bonus at our discretion.

3.2 Welcome Package

Our Spinaura Casino welcome package spans four deposits and includes match bonuses and free spins. Each deposit bonus requires a bonus code at the time of deposit. The Highroll Bonus (Code: HIGHROLL) offers 150% up to €10,000 plus 10% cashback, and is available only on a first qualifying deposit of at least €300. Wagering requirements for the Highroll Bonus are 50x for the bonus and 1x for the cashback.

3.3 Crash Bonuses

We also offer a dedicated Crash Bonus Package. Wagering for crash bonuses is set at 2x and is only valid within the Instant Win game category. Each crash bonus expires after 7 days from the date of crediting.

4. Deposits and Withdrawals

At Spinaura Casino, we support a wide range of payment methods to ensure convenient and secure transactions for all players.

4.1 Deposits

• Minimum deposit: €20 or currency equivalent.
• Accepted methods include Visa, Mastercard, Maestro, Bank Transfer, Skrill, Neteller, Paysafecard, Neosurf, MiFinity, MuchBetter, Apple Pay, MB Way, CASHlib, and major cryptocurrencies including Bitcoin, Ethereum, Litecoin, and USDT.
• All deposits are processed instantly and free of charge.

4.2 Withdrawals

• Minimum withdrawal: €20 or equivalent in your currency.
• Pending time: 0–24 hours. E-wallets and crypto: up to 24 hours. Card withdrawals: 3–5 business days.
• Standard weekly withdrawal limit: €3,000. Monthly limit: €15,000.
• VIP members benefit from higher limits: €5,000 per week and €20,000 per month.
• All progressive jackpot wins are paid in full without installment splits.
• Cryptocurrency withdrawals are calculated at the rate determined by the Coinbase Converter at the time of the request.

We aim to process all approved withdrawals within 72 hours. We may request additional verification before processing any withdrawal. Our SpinAura team reserves the right to split large withdrawals into multiple installments based on the limits of the chosen payment method.

5. Responsible Gambling

At Spinaura Casino, we are committed to promoting responsible gaming. We provide tools to help you manage your gambling activity, including deposit limits, session time limits, self-exclusion, and reality checks. If you believe you or someone you know may have a gambling problem, we urge you to contact our support team or seek assistance from a professional responsible gambling organisation.

• Self-exclusion requests are processed promptly upon submission.
• We do not permit players who have self-excluded to re-register.
• We cooperate with third-party responsible gambling organisations and verification services.

6. Account Security and Acceptable Use

You are solely responsible for maintaining the confidentiality of your Spinaura Casino login credentials. We strongly advise you never to share your J4uU[fr%DANDzeo[ with any third party. Any activity conducted under your account is your responsibility. If you suspect unauthorised access, please contact us immediately at support@spinaura.com.

We prohibit the following at our SpinAura platform:

• Creating multiple accounts or using another person's account.
• Using automated software, bots, or scripts to interact with our services.
• Engaging in fraudulent activity, chargebacks, or collusion.
• Attempting to abuse bonuses or exploit technical errors.
• Any form of money laundering or funding of illegal activities.

Violation of these rules may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities.

7. VIP Program

Our Spinaura Casino VIP program rewards loyal players with exclusive privileges. To join, simply accumulate a total deposit of €2,500 or more — a personal manager will contact you within 24 hours. Alternatively, you may contact us directly to discuss your VIP status. VIP members enjoy priority support, personal managers, reduced wagering requirements, exclusive bonuses, higher withdrawal limits, and invitations to private events.

8. Intellectual Property

All content on our website, including logos, graphics, game content, software, and text, is owned by or licensed to Tronabriz Limitada. You may not reproduce, distribute, or use any of our materials without prior written consent from us.

9. Limitation of Liability

We provide our services on an "as is" basis. While we strive to ensure uninterrupted access, we do not guarantee that our platform will be free from errors, interruptions, or technical issues. We shall not be liable for any indirect, consequential, or incidental damages arising from your use of Spinaura Casino online services.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Costa Rica. Any dispute arising from your use of our services shall first be addressed through our internal complaints procedure. You may contact us at support@spinaura.com to initiate a complaint. We aim to resolve all disputes within 14 business days. If a satisfactory resolution cannot be reached internally, you may escalate your complaint to the relevant regulatory authority.

11. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. We will notify you of significant changes via email or a notice on our website. Your continued use of Spinaura Casino following any amendments constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any changes.

12. Contact Us

If you have any questions about these Terms and Conditions or require assistance with your account, our support team is available 24/7. You can reach us via live chat on our website or by emailing us at support@spinaura.com. At SpinAura, we are committed to providing prompt, professional, and multilingual support to all our players.